Website Arthur Edward

Advocacy Manager – London, Hybrid – £50-60,000 

Are you a proactive, persuasive team member, with a customer-first mentality?

Do you juggle multiple projects with ease, staying on time and on target?

We are looking for a commercially-focused, strategic Advocacy Manager to join a fast-growing company that creates tech tools for brands in the digital marketing space. Using skills acquired in an advocacy role with a brand or platform, you will build and plan campaigns for your brand partners.

Key Responsibilities:

  • Build, manage and grow customer programs, reporting to the department head
  • Leverage your customer engagement experience, scaling programs for growth
  • Boost customer participation across industries, working closely with internal teams
  • Lead brand partner projects, proactively managing timelines, assets, onboarding, tech setup
  • Monitor live campaigns, addressing challenges, providing post-campaign analytics
  • Inform product development by sharing brand partner needs with the senior team
  • Drive the production of compelling customer stories, case studies and assets
  • Develop and maintain a pipeline of strategic customer relationships

To thrive in this position, you need a record of success in customer advocacy. Experience in digital marketing or B2B technology, particularly with beauty or CPG brands, is a strong advantage.

This is a hybrid role, with 2-3 days per week in the central London office.

If you’re ready to join a team that is revolutionising the beauty industry, contact us today. Visit www.arthuredward.com/vacancies and enter AE617911 in the search field.

Arthur Edward is a leading beauty, personal care and FMCG recruitment agency. We find top talent along the product lifecycle to innovate, launch and market bestselling cosmetic and beauty products.

To apply for this job email your details to ae@arthuredward.com.