Join a fast-growing, innovative niche fragrance house that’s capturing attention around the world. Since its launch, this brand has created an immersive universe of colour, creativity, and craftsmanship, blending imaginative scent storytelling with a luxurious, sensory experience. With new counters in leading department stores, the team is looking for passionate, confident individuals to be the face of the brand in-store, creating unforgettable experiences for every visitor. This is a unique opportunity to work in luxury retail, connecting customers with a world of fragrance and artistry. You’ll bring your energy, flair, and expertise to inspire and educate clients, build lasting relationships, and contribute to the growth of a bold, ambitious brand. If you thrive in fast-paced, creative environments and want to be part of something exceptional, this role could be your next step.

Founded in 2023, our client has quickly established itself as a trailblazer in the world of niche fragrance. Combining imaginative scent storytelling with a meditative and creative approach, they offer more than just perfumes – it’s an immersive universe of colour, craftsmanship, creativity, and meaningful connection. With new counters in Liberty, Selfridges and Harrods London, our client is seeking enthusiastic, passionate individuals to join the team and represent the brand in-store, helping to create unforgettable experiences for customers.

As a Sales Associate / Brand Champion, you’ll be the ambassador of the brand’s experience. You’ll bring their world of scent and storytelling to life, connecting with customers and guiding them through their collections. This role is ideal for someone who thrives in luxury retail, enjoys engaging with people, and has a flair for creating memorable moments.

Responsibilities:

• Welcome, engage, and inspire customers, delivering an exceptional in-store experience.
• Introduce visitors to the brand’s fragrance universe through authentic storytelling.
• Build meaningful, lasting client relationships to support repeat business and loyalty.
• Consistently achieve personal sales targets while contributing to overall counter performance.
• Maintain organised stock levels and assist with efficient replenishment processes.
• Ensure the counter is always presented to the highest visual merchandising standards.
• Accurately manage sales transactions and follow all store operational procedures.
• Support new product launches, activations, and in-store events to elevate brand presence.
• Work collaboratively with store colleagues and HQ to deliver a seamless customer journey.

Experience Requirements:

• Experience within luxury retail, ideally in fragrance, beauty, or lifestyle.
• A genuine passion for customer engagement and immersive storytelling.
• Confident, warm, and naturally able to build rapport with diverse customers.
• Proactive, driven, and eager to contribute to the brand’s continued growth.
• Strong organisational abilities with the capacity to manage multiple tasks at pace.
• A commitment to excellence in both customer service delivery and operational standards.

To speak with one of our consultants about this position please apply now.