• Full Time
  • London
  • 12/02/2424
  • £30,000 - £35,000 dependent on experience.

Website Skin Rocks

Caroline Hirons (CH) Limited and Skin Rocks Limited, founded by Caroline Hirons, is a skincare company underpinned by education, authenticity and authority. Skin Rocks is a powerhouse small business with an ever-growing portfolio of projects and campaigns that celebrates and showcases every facet of skincare.

Reporting into the E-Commerce Manager, the E-Commerce Coordinator will be for owning the delivery and execution of the Skin Rocks website trading plan. You will work cross functionally with our e-commerce, marketing and technology teams to ensure that online sales and conversion opportunities are continually maximised across the Skin Rocks website on a daily basis.


  • Assist in managing the Skin Rocks website on a daily basis.
  • Complete daily site walks and checking for errors.
  • Responsible for the end to end launch process for all products and promotions. Including creation, testing steps and go live processes.
  • Responsible for site product merchandising in line with trading priorities and new launches.
  • Support the E-Commerce Manager with on site content planning in line with the trading plan activities.
  • Collaborate with marketing team to optimise the website journey and deliver the best type of content for customers through homepage, product pages and landing pages.
  • Assist in the management of on site tools and delivery.
  • Manage e-commerce stock levels via Shopify Plus in collaboration with logistics team.
  • Support on analysis and reporting on sales, promotions and content performance via Shopify and Google Analytics GA4.

Skillset, Experience and Qualifications

  • Minimum 2 years experience within an ecommerce DTC team or business.
  • Beauty experience would be preferable but not essential. Experience working with founder led brands is a plus.
  • Strong website trading experience and competence in site merchandising and content management.
  • Experience with Shopify and/or Shopify Plus essential.
  • Experience with Google Analytics 4 essential.
  • Experience with affiliates would be a plus.
  • Strong communication skills and ability to work cross functionally with teams.
  • Proactive self-starter, with a sense of humour, able to work under pressure and who is flexible and comfortable with productive change.

Skin Rocks operates on a fully inclusive hiring policy, without exceptions. Our one prerequisite is that you are the best at what you do.

Salary: £30,000 – £35,000 dependent on experience

Employee Benefits:

  • 25 days annual leave, plus an extra day off on your birthday
  • Annual Discretionary Bonus
  • Contributory Pension Scheme
  • Private Medical Membership
  • Life Insurance
  • Staff Discounts
  • Product Allocation / Gifting
  • Enhanced Parental Leave Policies
  • Wellbeing Support
  • Optional remote Fridays
  • Training & Development Support

Full benefit details and eligibility criteria, available upon joining. Pro-rated for part time employees.

To apply, please email your CV and covering letter to: [email protected]

To apply for this job email your details to irock@carolinehirons.com.